Privacy Policy

Effective Date: August 11, 2026
Last Updated: August 11, 2026

Devtects Private Limited (“Devtects”, “we”, “us”, or “our”) respects your privacy and is committed to protecting personal and business information shared with us through our website, services, APIs, communication channels, and project engagement process.

1. Scope of This Policy

This Privacy Policy explains how Devtects collects, uses, stores, shares, and protects information when you visit our website, contact us, request information, submit a service inquiry, begin a commercial discussion, or use our software development and software and digital services.

2. Information We Collect

Depending on the nature of your interaction with us, we may collect:

• Identity information such as your name, company name, role, and business details.
• Contact information such as your email address and any contact details you voluntarily submit.
• Inquiry and project information such as requirements, technical needs, expected volumes, service preferences, and business objectives.
• Operational and service-related information where relevant to integrations, reporting, reconciliation, or support activity.
• Technical information such as browser type, device data, IP-related metadata, referral source, usage data, cookies, and basic analytics data.
• Compliance and onboarding information where necessary for KYC, KYB, AML, fraud prevention, sanctions review, or regulatory obligations.

3. How We Collect Information

We may collect information when you:

• Fill out a contact, inquiry, or request form.
• Email Devtects at info@devtects.com.
• Start a commercial discussion or onboarding process.
• Use our website, dashboards, APIs, or related service interfaces.
• Interact with service notifications, technical integrations, or support workflows.
• Provide documentation, records, or business information during a service relationship.

4. How We Use Information

We may use collected information to:

• Respond to inquiries and provide requested information.
• Assess business requirements and recommend relevant services.
• Onboard businesses, customers, or project clients.
• Provide and improve software, API, and integration-related services.
• Process, support, reconcile, monitor, or secure service-related activity.
• Prevent fraud, misuse, suspicious behavior, and unauthorized activity.
• Comply with legal, regulatory, contractual, audit, and security obligations.
• Maintain internal records, reporting, documentation, and operational oversight.
• Communicate service notices, technical updates, and support information.

5. Legal Basis and Business Purpose

Where applicable, Devtects processes information because it is necessary to respond to your request, provide services, perform contractual obligations, pursue legitimate business interests, maintain operational security, comply with law, or because you voluntarily submitted the information to us for a defined business purpose.

6. Data Sharing

We do not sell your personal information. We may share information only where reasonably necessary with:

• Internal staff, affiliates, and authorized contractors working on service delivery.
• Banks, software processors, platform operators, infrastructure providers, or other Service partners involved in delivering approved services.
• Compliance, fraud-prevention, identity-verification, security, cloud, hosting, analytics, support, and operational service providers.
• Regulators, governmental authorities, law-enforcement agencies, or legally authorized parties where disclosure is required or reasonably necessary.
• Professional advisers, auditors, or legal counsel where relevant to the business relationship.

7. Service and Operational Data

Where Devtects provides or supports integration-related functionality, we may process information related to workflow processes, operations, integrations, transaction references, reconciliation, beneficiary details, business records, and operational software activity. Such processing is limited to service delivery, security, fraud prevention, legal compliance, and legitimate operational purposes.

8. Cookies and Website Technologies

Our website may use cookies, analytics tools, server logs, and similar technologies to support normal website functionality, measure usage, improve performance, and understand how users interact with the site. These technologies may help us improve user experience, content relevance, and technical reliability.

9. Data Retention

Devtects may retain information for as long as reasonably necessary for service delivery, support, security, fraud prevention, dispute management, accounting, audit, compliance, legal obligations, or legitimate business recordkeeping. Retention periods may vary depending on the type of information and the nature of the service relationship.

10. Data Security

We use reasonable technical and organizational measures to protect information against unauthorized access, misuse, alteration, disclosure, or loss. These measures may include access control, role-based permissions, system monitoring, logging, credential safeguards, and infrastructure protection. No online system can be guaranteed to be fully secure, so users should also protect their own systems and communication channels.

11. International and Cross-Border Service Context

Devtects operates from Pakistan and may work with businesses, systems, service providers, or infrastructure connected to other jurisdictions. Where services involve cross-border processing, we will handle information in a manner reasonably aligned with operational, legal, and contractual requirements relevant to the engagement.

12. Third-Party Links and Services

Our website or communications may include links to third-party websites or services. Devtects is not responsible for the content, security, or privacy practices of external sites or platforms not controlled by us.

13. Your Rights and Requests

Subject to Applicable Law, you may contact us to ask about information you submitted to Devtects, request correction of inaccurate information, or raise a privacy-related concern connected to your interaction with us. We may need to verify your identity or authority before acting on such a request.

14. Children’s Privacy

Devtects’ services and website are intended for business and professional use. We do not knowingly collect personal information from children for commercial service use.

15. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in services, operations, security practices, legal requirements, or business needs. The updated version will become effective when published on the relevant page unless a different date is stated.

16. Contact

If you have questions about this Privacy Policy or Devtects’ information-handling practices, contact:

Devtects Private Limited
Location: Pakistan
Email: info@devtects.com
Website: https://devtects.com/